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Thread Statistics | Show CCP posts - 2 post(s) |
Drozon K
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Posted - 2007.09.28 15:42:00 -
[1]
hey folks,
Just to say that i'm just getting 'checking status' then eventually changing to unknown..
hopefully this will get sorted soon.. was just getting back into enjoying the game after the last set of issues..
oh i'm with eclipse too
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Drozon K
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Posted - 2007.09.28 16:40:00 -
[2]
tried the phone route to eclipse, but just ended up on hold for 30mins..
will try putting a support ticket up, i agree with everyone that hopefully the amount of tickets from different users will make them take notice..
all i can say though that sky deal for ú26 is becoming more attractive everytime eclipse has this kind of issue..
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Drozon K
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Posted - 2007.09.28 16:52:00 -
[3]
support ticket sent to eclipse as well..
hopefully somehting wll get fixed this evening..
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Drozon K
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Posted - 2007.09.28 18:16:00 -
[4]
had such a nice 30mins.. with no problems at all.. all of a sudden my alt drops and then can't get back on without the connection going just after loading past character screen.. then my mian gets laggy and drops connection..
now back to 'checking status' .. i'm starting to think this is gonna be a long weekend..
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Drozon K
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Posted - 2007.09.29 10:29:00 -
[5]
mines gone again..
had a couple of disconnects this morning.. but nothing too bad.. (seems to be more stable when just got the one character on)
but now back to the endless 'checking status'
eclispe not been much help so far support ticket still just say with techincal support.. so much for enjoying eve this weekend..
am gonna start looking for new isp.. asap ..
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Drozon K
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Posted - 2007.09.29 11:17:00 -
[6]
haved requested my mac code and gave a eve online as the clear reason.. so hopefully they might start paying attention to the issue..
(i know i'm just one user buut if they care at all they might worry that people might feel strongly enough to leave the isp over this issue)
personally i almost gave up on eve a month ago over never being able to connect.. now that its become quite obvious that it is the eclipse having the issue.. then i don't mind moving on so much (am still in eve fr the long haul ;) )..
still eclipse have up to 5days to sort the issue or give over the mac code.. i'll post how it goes..
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Drozon K
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Posted - 2007.09.29 16:47:00 -
[7]
well got the Mac code thought.. it didn't take to long.. and ordered the sky deal (i figure worst comes to worst, i might be taking my chances with the broadband side but hey least i can watch sky one when on hold.. )
trouble is its still up t 15days for switch though but least it should be instant with the mac code way of working..
oh and yes still having the issue.. in total i've got on for about an hour today (two 30min stretches) but then goes back to the 'checking status' and eventually turning 'unknown' has been like that for the last hour
I only hope sky dosn't develop any issues by the time i move over to them..
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Drozon K
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Posted - 2007.09.30 16:31:00 -
[8]
the issue is back for me.. stuck at 'checking status' and if i'm lucky i get through to 'status:unknown' after 10mins...
have used traqcert as per normal and it connects through to ccp fine.. so as per normal it isn't the line... its got to be eclipse or ccp messing up the connection..
i just hope that sky (ordered yesterday) use a different set of servers if it is solely an eclipse issue?
oh and roll on my switch to sky..
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Drozon K
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Posted - 2007.10.01 18:03:00 -
[9]
hey folks..
am reading that i can login now.. although the issue has evolved.. now can get to the character screen and its just stays blank.. (this is the same for my alt as well)
am off to scour the forums to find if anyone else has this issue..
lol (I laugh cos its either that or crying) lol
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Drozon K
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Posted - 2007.10.02 20:20:00 -
[10]
i'm off to sky.. but reckon i might be taking my chances a little.. (wanted the TV channles to much to go the other way)
www.skyuser.co.uk is a good forum resource on them.. but from the posts its a bit hit and miss.. the thing which swung me (apart the TV channels) was that my exchange has been llu enabled for sky so should be pretty good service..
well fingers crossed
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Drozon K
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Posted - 2007.10.02 21:13:00 -
[11]
Edited by: Drozon K on 02/10/2007 21:15:49
Edited by: Drozon K on 02/10/2007 21:15:00
Edited by: Drozon K on 02/10/2007 21:14:37
i completely agree with Kassii, please remember that isn't the first time this issue has come up either.. many users were affected just like this for about a week, a month and a half ago, for it not only to be repeated but to be made worse is simply beyond my limits of understanding.
the fact that CCP has not publically addressed the issue is a gripe with me, but they are the providers of a game that we choose to play as we enjoy it when it works.. thus i have a certain level of patience when there is an issue such a emergency reboot etc..
However eclipse is simply a way for me to access the net, and what they providing is not a unique service, therefore i beleive that they should maintain a certain level of professionalism and provide a clear explaination as to the situation, not just 'we are working on it' after four days of nothing.
I had been with eclipse for three years and in that time i have been impressed with the service all the way through, but it has clearly been going downhill as of late and for me broadband is a luxury service from which i would like to get what i pay for... bearing in mind that anyone like me that runs two eve accounts the money we are wasting in subsciption is building up...
(plus i really want to play eve.. lol)
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